Welcome to Ezra Portrait. These Terms and Conditions govern your use of our website and services. By accessing or making a purchase from our website, you agree to comply with and be bound by these terms. Please read them carefully before using our site.
1. Payment Method
We currently only accept Cash on Delivery (COD) as our payment method. Full payment must be made to the delivery agent at the time of receiving your order.
2. Orders and Acceptance
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for reasons including product availability, errors in product or pricing information, or suspected fraudulent activity.
- Once an order is placed, you will receive a confirmation email. This email confirms receipt of your order but does not guarantee acceptance.
3. Pricing and Product Descriptions
- We strive to ensure that product descriptions and prices are accurate, but errors may occur. In such cases, we will notify you and give you the option to reconfirm or cancel your order.
- Prices are subject to change without prior notice.
4. Shipping and Delivery
- We deliver worldwide. Delivery times may vary based on location and availability.
- We are not responsible for delays caused by events outside our control, such as customs clearance, natural disasters, or courier issues.
- You must provide accurate shipping details. We are not liable for delays or losses caused by incorrect information.
5. Returns and Exchanges
- Due to the nature of our products, returns are accepted only for defective or damaged items upon delivery.
- To initiate a return, you must contact us within 3 days of receiving your order at [email protected] with proof of purchase and photos of the issue.
- Returned items must be in their original packaging and unused.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Ezra Portrait and protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute our content without prior written permission.
7. Limitation of Liability
- Ezra Portrait is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We make no guarantees that our website will always be available, error-free, or secure.
8. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
9. Termination
We may terminate or suspend your access to our website at any time without notice if you violate these Terms and Conditions.
10. Contact Us
For questions or concerns about these Terms and Conditions, you can reach us at:
Email: [email protected]