At Ezra Portrait, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website and services. By using our site, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following information:
- Personal details such as your name, address, phone number, and email address when placing an order or contacting us.
- Transaction details related to your purchases (we only offer Cash on Delivery, so no payment card details are collected).
- Information you provide voluntarily, such as when signing up for our newsletter or contacting support.
- Technical information such as your IP address, browser type, and browsing behavior on our site.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about your purchases, support inquiries, and promotions (if you have opted in).
- Improve our website, products, and customer experience.
- Detect and prevent fraudulent or unauthorized activities.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only with:
- Service providers who assist in delivering your orders or improving our services.
- Legal authorities if required by law or to protect our rights and safety.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Your Rights and Opt-Out Instructions
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your personal data.
- Request deletion of your personal data, subject to legal and transactional requirements.
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly.
If you wish to opt out of data collection, promotional communications, or request data deletion, you can contact us at [email protected].
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
International Users
As Ezra Portrait operates worldwide, your information may be transferred and stored in countries outside your residence. By using our site, you consent to such transfers in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review our Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: [email protected]